Use of LandrysTickets.com is subject to the terms and conditions in this purchase policy.
TERMS AND CONDITIONS:
The following purchase policies are set forth to help you understand the purchasing process at LandrysTickets.com. If you have any questions about the information about these policies, please contact us. These purchasing policies are part of our terms and conditions when using this site.
LandrysTickets.com makes every effort possible to process ticket orders as soon as we receive them, in most cases within twenty-fours hours, some orders may take longer to fulfill and delivery of those orders will be guaranteed no later than two weeks prior to the event, unless otherwise stated. If you order tickets within two weeks of an event, your tickets will be shipped out the next day according to the shipping method you have selected.
LandrysTickets.com will contact you prior to shipping out your order, to confirm section, row, and seats. We want to make sure your are 100% satisfied with your seat selection. We will not ship tickets out unless you are happy with them.
Every now and then we do receive the wrong credit card number or billing information, this also can delay the processing and delivery of a ticket order.
PAYMENT METHODS:
LandrysTickets.com accepts all major credit cards for your purchases, including Visa, MasterCard, American Express, and Discover/Novus. We also accept cashier's checks and money orders via Federal Express C.O.D. shipments. Furthermore, you can put tickets on hold for up to twenty-four hours.
NO REFUNDS OR EXCHANGES:
Before purchasing tickets, carefully review your event and seat selection. Once we receive your order we are unable to refund, cancel, or exchange tickets. Tickets for your order may be obtain through outside third party representatives and we are not allowed to return these tickets after they are purchase. Please keep tickets in a safe place, LandrysTickets.com can not issue exchanges or refunds for lost, stolen, damaged, or destroyed tickets.
CANCELLED EVENTS:
If an event is cancelled or postponed, and you are unable to attend the new date, then LandrysTickets.com will issue a complete refund, if applicable. The shipping and handling charges are not refundable. Certain restrictions do apply, please contact us regarding your event.
SHIPPING METHODS:
LandrysTickets.com ships tickets only via Federal Express. We do not mail tickets through the post office. We have found this to be the safest and most reliable way for you to receive your tickets. Federal Express does require that an adult signature must be obtained before each shipment is delivered. If you have any questions regarding your delivery address, P.O. boxes, rural areas, etc… Please contact us so we can help.
HOLD FOR PICKUP:
You may place tickets on hold for up to twenty-four hours, when picking up your tickets at our offices. If you fail to pick up tickets within twenty-four hours your order will be cancelled.
This option is not available within seven days of an event.
contact us for more information about this.
IMPORTANT NOTICE:
All ticket prices are in US Currency. Ticket prices and availability are subject to change at any time. A ticket confirmation number must appear for all orders to be processes. Ticket prices are guaranteed at the time the order is placed and paid in full. All paid ticket orders can be guaranteed with a contract and a confirmation receipt that can be issued upon full payment, Please request a confirmation from our offices. Landry's Tickets reserves the right to provide upgrades on any ticket orders at no extra charge to the customer. Landry's Tickets will not be responsible for any weather delays, event postponements, event cancellations, lost, or stolen tickets. All Internet orders, must be reviewed and approved by a ticket agent specialist, within twenty-four hours of receiving the order. If for any reason tickets may not be available for the order, LandryTickets.com reserves the right to change the category or cancel the order.
ALL SALES ARE FINAL:
Landry's Tickets is an independent, privately-owned company engaged in the service of finding and providing tickets for admission to any and all concerts, sporting, and theater events worldwide. We are not affiliated with, or authorized by, nor do we have any licenses or strategic alliances with any box office, promoter, venue, theater, stadium, sporting team, or sporting association. We are able to provide access to tickets for events through our contacts and various sources. Some of our prices are higher than the face value of the tickets. This reflects the degree of difficulty, and, of course, the cost of obtaining the tickets.